Crash Pirate Casino Privacy Policy
We value your privacy and set out on this page how we collect, use and protect the personal data you provide when using Crash Pirate Casino. This policy explains what information we gather, why we need it, how we keep it secure and the choices you have about your data. We aim to be clear and practical about your privacy and account protection.
Types of data we collect
We collect a range of data to operate accounts and provide services, including information you give us directly, data generated while you use our service, and details from third parties where relevant.
Personal data
This includes name, date of birth, address, email, phone number, identity documents and any information you submit when creating or verifying an account. We use this data to confirm identity, prevent fraud and meet our contractual obligations to you.
Technical data
We collect device and connection information such as IP address, browser type, device identifiers, operating system and location data. This helps us maintain account security, present the service correctly on your device and detect suspicious activity.
Transactional and activity data
We record account activity, deposits and withdrawals, game-play logs, bonus and promotion interactions, and customer support correspondence. Transactional records are kept to manage payments, support disputes and meet internal compliance checks.
Use of information
We use your data to create and manage your account, process payments, respond to support requests, prevent fraud and money laundering, and improve our service. We also use aggregated, non-identifying information for analytics and operational planning.
Data protection practices
We protect personal information using industry-standard technical and organisational measures such as encryption, access controls and secure servers. Access to personal data is limited to staff and third parties who need it to perform services. We regularly review security practices to keep data safe.
Cookies and tracking technologies
We use cookies and similar technologies to remember preferences, maintain sessions and analyse site usage. You can manage cookie settings via your browser or our cookie preference tool. Third-party providers may also place cookies when you use embedded content or payment services.
User rights
You have rights to access the personal data we hold about you, to request correction of inaccuracies, and to object to certain processing. Where applicable, you may request restriction of processing or request data portability. We will advise on any limitations to these rights where required for legal or security reasons.
Access, correction and deletion of data
To access, correct or delete your data, contact our support team. We will verify your identity and respond within a reasonable time. Some data may be retained for record-keeping, fraud prevention or legal obligations and cannot be fully deleted immediately.
Information sharing and third parties
We may share data with payment processors, identity verification services, fraud-prevention partners and other service providers who act on our behalf. We require these third parties to protect data and use it only for authorised purposes. We may also disclose information when required by law or to respond to lawful requests.
Privacy policy updates
We may update this policy to reflect changes in our practices. Where changes are material, we will notify account holders. Please review this page periodically to stay informed of how we handle your information.